Terms of Service - The F.I.T. LIFE Method Academy

We are The F.I.T. LIFE Method Academy Inc. (“Company,” “we,” “us,” or “our”), a company registered in Canada and based in Surrey, British Columbia.

We operate the website http://www.thefitlifemethodacademy.com (the “Site”), along with any related products and services that reference or link to these legal terms (collectively, the “Services”).

We are a virtual Life Coaching Academy that provides both professional Life Coach training and personal Life Coaching services based on the principles and practices of The F.I.T. LIFE Method. Through our private membership site, we:

Manage program and event registrations
Share resources and materials
Communicate with members
Schedule sessions
Offer related products
Collect and track payments
Provide a social networking space for members to connect and collaborate

You can contact us at [email protected].

These Legal Terms form a binding agreement between you (whether personally or on behalf of an entity) and The F.I.T. LIFE Method Academy Inc. regarding your access to and use of the Services. By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms.

If you do not agree with these Legal Terms, you are expressly prohibited from using the Services and must stop using them immediately.

Supplemental terms or documents that may be posted on the Services from time to time are incorporated into these Legal Terms by reference. We may, at our discretion, update or modify these Legal Terms at any time. If changes are made, we will update the “Last Updated” date at the top of this page. By continuing to use the Services after any changes are posted, you accept and agree to the updated Legal Terms. It is your responsibility to review them periodically.

The Services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Services.

We recommend that you keep a printed copy of these Legal Terms for your records.

TABLE OF CONTENTS

Our Services
Intellectual Property Rights
Your Use of Our Services
User Representations
User Registration
Purchases and Payment
Subscriptions
Return/Refunds Policy
Prohibited Activities
User Generated Contributions
Contribution License
Guidelines for Reviews
Social Media and Third-Party Logins
Services Management
Privacy Policy
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications, Transactions, and Signatures
Community Trust Policy
Miscellaneous
Contact Us

1. Our Services

The information provided through the Services is not intended for use in any jurisdiction where such use would be unlawful or require registration in that jurisdiction. Those who choose to access the Services from other locations do so at their own initiative and are responsible for compliance with local laws.

We provide coaching, educational programs, workshops, online content, and related materials under The F.I.T. LIFE Method Academy. These Services are intended for personal development and education and do not replace professional medical, legal, or financial advice.

2. Intellectual Property Rights

Our Intellectual Property

We own or license all intellectual property rights in the Services, including source code, software, databases, designs, text, images, audio, video, and graphics (“Content”), as well as trademarks, service marks, and logos (“Marks”).

Our Content and Marks are protected by copyright, trademark, and other intellectual property laws. They are provided “as is” for your personal, non-commercial use only.

3. Your Use of Our Services

Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Access and use the Services; and
Download or print a copy of Content you have properly accessed,

solely for your personal, non-commercial use.

Except as expressly stated, you may not copy, reproduce, republish, distribute, sell, license, or otherwise exploit any Content or Marks without our written permission.

Requests for permission should be sent to [email protected]. If granted, you must identify us as the owner and keep any copyright or proprietary notices intact.

Any breach of this section will be considered a material violation and may immediately end your right to use the Services.

4. User Representations

By using the Services, you confirm that:

All information you provide during registration is true, accurate, and complete.
You will keep your information current.
You have the legal capacity to agree to these Terms.
You are not a minor in your place of residence.
You will not use automated tools (such as bots or scripts) to access the Services.
You will not use the Services for unlawful or unauthorized purposes.
Your use of the Services complies with all applicable laws.

We may suspend or terminate your account if any information you provide is false, outdated, or incomplete.

5. User Registration

You may need to create an account to access certain Services. You agree to:

Keep your login credentials secure.
Accept responsibility for all activity under your account.

We may remove or change usernames we consider inappropriate, offensive, or misleading.

6. Purchases and Payment

We currently accept:

PayPal
E-transfer
Credit Card
Google Pay

By making a purchase, you agree to provide accurate billing and account information and keep it updated.

All payments must be made in Canadian dollars.
Sales tax will be applied where required by law.
Prices may change at any time.

You authorize us to charge your chosen payment method for your purchases. We may correct pricing errors, even after payment has been processed.

We reserve the right to refuse or cancel any order, including limiting quantities per person, household, account, or payment method. We may also decline or cancel any order that, in our judgment, does not align with the integrity of our Services.

All sales are final.

7. Subscriptions

Billing and Renewal
Subscriptions and program enrollments do not automatically renew. When a program is ending, we will notify you with renewal options.

Cancellation

Because of the live nature of our programs, early cancellation is not available.
If unforeseen circumstances arise, contact us at [email protected] and we will explore supportive options.
If you cancel, it will take effect at the end of the current paid term.

Fee Changes
We may adjust membership or program fees. Any changes will be communicated in advance, in line with applicable law.

8. Return/Refunds Policy

All sales are final. Due to the live and digital nature of our programs, refunds are not provided once a purchase is made.

9. Prohibited Activities

You agree not to misuse the Services. Prohibited activities include (but are not limited to):

Copying, reproducing, or redistributing Content without permission.
Circumventing security features or disrupting system operations.
Uploading viruses, malware, or harmful code.
Using bots, scrapers, or automation to access the Services.
Harassing, bullying, or threatening members, staff, or agents.
Sharing false, misleading, or unlawful content.
Attempting to impersonate another person.
Using the Services to compete with us without authorization.
Advertising or selling goods or services through the Services.

Violating this section may result in suspension, termination, or legal action.

10. User Generated Contributions

Submissions and Contributions Defined

Private Submissions: Content you share directly with our team (such as assessments, private forms, or direct messages) is only visible to the authorized team members to whom it was submitted. These are not visible to other members.
Community Contributions: Content you share in community spaces within the Academy platform (such as group discussions, message boards, or forums) may be visible to other members inside the platform, but will never be shared outside of it without your explicit permission.
Public Reviews: If you post a review or comment about our Services on a public platform (such as social media, websites, or other open forums), we may share, repurpose, or display it without additional permission, since it is already public.

Our Commitment to Privacy and Integrity

We will never edit or alter your Private Submissions or Community Contributions inside the platform.
If you grant us permission to use a submission or contribution as a testimonial outside the platform, we may make light edits only for length, clarity, or formatting — never in a way that changes your meaning or intent.
We will always seek your explicit permission before sharing any private or community-based content externally.

Your Responsibility

By submitting or posting content, you agree that:

You will not upload or share anything unlawful, harassing, harmful, defamatory, obscene, abusive, discriminatory, threatening, sexually explicit, false, misleading, or otherwise prohibited under our Prohibited Activities section.
Your submissions and contributions are your original work, or you have the rights needed to share them.
You will not include confidential information that you do not want accessible to our team or, if shared in community spaces, to other members.

We reserve the right to remove any Contribution from the community platform if it violates these Terms, and in serious cases, to suspend or disable accounts or report unlawful activity to authorities.

11. Contribution License

By posting Contributions inside the community, you grant us a limited license to display them within the platform.

If we wish to share your Contribution outside the Academy (for example, as a testimonial), we will always request your explicit permission first.

12. Guidelines for Reviews

Reviews must reflect your genuine experience with our Services. They must not include:

Offensive, hateful, or discriminatory language.
References to illegal activity.
False, misleading, or unverified claims.
Campaigns encouraging mass posting of reviews.

Private feedback shared inside the Academy is not treated as a public review and will not be used outside without your permission. Public reviews (e.g., on social media) may be shared or repurposed, since they are already public.

By posting a public review, you grant us permission to use it for purposes like displaying on our website or marketing, but we will never misrepresent your words.

13. Social Media and Third-Party Logins

Current Use
At this time, members cannot log in using external accounts (Google, Facebook, etc.). You may choose to share links to your social media profiles in your Academy account, but this is optional and under your control.

Future Use
If we add third-party logins in the future:

We may collect only the limited information needed for login (e.g., name, email, profile picture).
We will not post to or control your accounts.
Your relationship with third-party platforms will be governed by their terms and privacy policies.

14. Services Management

We reserve the right, but not the obligation, to:

Monitor the Services for violations.
Take legal action against violators.
Restrict or disable access to Contributions or accounts if needed.
Remove content that is excessive in size or burdensome to our systems.
Manage the Services to protect our rights and ensure proper functioning.

15. Privacy Policy

Your use of the Services is also governed by our Privacy Policy:
https://thefitlifemethodacademy.com/privacy/

The Services are hosted in Canada and the United States. By using the Services, you consent to your data being transferred to and processed in these countries.

16. Term and Termination

These Terms remain in effect while you use the Services. We may suspend or terminate your account at any time, without notice, if you breach these Terms or applicable law.

If terminated, you may not create a new account under your own or another name. We may also pursue legal remedies if appropriate.

17. Modifications and Interruptions

We may update, change, or discontinue parts of the Services at any time without notice.

We cannot guarantee the Services will always be available. Maintenance, updates, or technical issues may cause interruptions. We are not liable for any loss or inconvenience caused by downtime.

18. Governing Law

These Terms are governed by the laws of Canada. Both parties agree that Canadian courts have exclusive jurisdiction over any disputes.

19. Dispute Resolution

Informal Negotiations
Both parties agree to attempt to resolve disputes informally for at least 30 days before pursuing arbitration.

Binding Arbitration
If unresolved, disputes will be settled by binding arbitration through the International Commercial Arbitration Court under the European Arbitration Chamber, with:

One arbitrator
Seat in Surrey, Canada
Language: English
Governing law: Canada

Restrictions

Arbitration is limited to disputes between you and us individually.
No class actions or representative claims are permitted.

Exceptions
Intellectual property disputes, theft, privacy violations, unauthorized use, or claims for injunctive relief may be taken directly to court.

20. Corrections

We reserve the right to correct errors, inaccuracies, or omissions in the Services, including descriptions, pricing, and availability, at any time without notice.

21. Disclaimer

The Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We are not responsible for:

Errors or inaccuracies in content.
Personal injury or property damage from using the Services.
Interruptions or failures in service.
Viruses or harmful code introduced by third parties.
Loss or damage from content shared through the Services.

Payment Processing: All payments are handled by trusted third-party providers (PayPal, e-Transfer, credit card processors, Google Pay). We do not store or access your financial data.

Third-Party Services: Members cannot connect outside services through the platform at this time. If offered in the future, it will be optional and limited to login functionality.

22. Limitations of Liability

We are not liable for indirect, incidental, or consequential damages (such as lost profits, revenue, or data).

Our total liability will not exceed the amount you paid to us in the six (6) months before the issue arose.

Some jurisdictions do not allow limitations on liability. If applicable, you may have additional rights.

23. Indemnification

You agree to defend and hold harmless The F.I.T. LIFE Method Academy Inc., its affiliates, officers, employees, and agents from claims, damages, or expenses arising from:

Your Contributions
Your use of the Services
Your breach of these Terms
Your violation of another’s rights
Any harmful act by you toward another user

We may assume the defense of any matter at your expense, and you agree to cooperate.

24. User Data

We may maintain data you provide for the purpose of operating the Services. While we perform routine backups, you are responsible for maintaining your own records.

We are not liable for loss, corruption, or inaccessibility of data, and you waive any related claims against us.

25. Electronic Communications, Transactions, and Signatures

By using the Services, sending us emails, or completing forms, you agree to communicate with us electronically.

You consent to:

Receive agreements, notices, and disclosures electronically
Use of electronic signatures and contracts
Electronic delivery of notices and transaction records

You waive any requirement for paper records or signatures, unless prohibited by law.

26. Community Trust Policy

We are committed to protecting member privacy and trust.

Private Submissions: Shared only with the specific team members you submit them to.
Community Contributions: Visible to other members but never shared externally without your permission.
External Use: We will request your explicit consent before sharing submissions or contributions outside the Academy.
Public Reviews: Reviews posted publicly (e.g., social media) may be shared since they are already public.

What you share privately stays private, what you share in community stays in community, and anything beyond that is always your choice.

27. Miscellaneous

These Terms, along with any posted policies, form the entire agreement between you and us.

Failure to enforce a right does not waive it.
We may assign our rights and obligations at any time.
We are not responsible for issues caused by events outside our control.
If part of these Terms is found unenforceable, the rest remains valid.
These Terms do not create a partnership, employment, or agency relationship.
You waive any defenses related to the electronic form of these Terms or the lack of a physical signature.

28. Contact Us

If you have questions, need support, or wish to resolve a complaint, contact us at:

Email: [email protected]