We are The F.I.T. LIFE Method Academy Inc. (“Company,” “we,” “us,” or “our”), a company registered in Canada and based in Surrey, British Columbia.
We operate the website http://www.thefitlifemethodacademy.com (the “Site”) and related services (collectively, the “Services”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Services.
If you do not agree with this Privacy Policy, please discontinue use of our Services immediately.
1. Information We Collect
We may collect the following types of information when you use our Services:
- Personal Information You Provide: Name, email address, phone number, account login details, and information submitted through forms, assessments, surveys, or direct communications with our team.
- Program & Membership Information: Details you provide for program enrollment, event registration, or membership activities.
- Payment Information: Payments are processed securely by third-party providers (such as PayPal, e-Transfer, Credit Card processors, or Google Pay). We do not store or have access to your financial information.
- Usage Information: Data about how you interact with our Services, including login activity, resource downloads, and participation in community features.
- Technical Information: Device type, browser type, IP address, and cookies for security and performance purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our Services
- Register you for programs and events
- Share resources and materials
- Communicate with you about programs, updates, or support requests
- Process and track payments
- Provide community networking and interactive features
- Ensure compliance with our Terms of Service
- Respond to inquiries and provide customer support
3. Submissions and Contributions
We differentiate between Private Submissions, Community Contributions, and Public Reviews, consistent with our Terms of Service:
- Private Submissions: Information you share privately (e.g., assessments, private forms, direct messages) is only visible to the authorized team members you submit it to.
- Community Contributions: Content you share in community spaces (e.g., forums, discussions, group boards) is visible to other members but will not be shared outside without your explicit permission.
- Public Reviews: Reviews or comments you post publicly (e.g., on social media or websites) may be shared or repurposed by us without additional permission, since they are already public.
We will never edit your Private Submissions or Community Contributions inside the platform. If you grant permission for us to use them externally (for example, as a testimonial), we may make light edits for clarity or length — never in a way that misrepresents you.
4. How We Share Information
We do not sell your personal information. We only share it in limited circumstances:
- With Service Providers: Third-party vendors that help us deliver our Services (such as payment processors or email communication platforms).
- With Consent: If you explicitly give us permission to share your information (e.g., testimonials).
- For Legal Reasons: If required by law, court order, or to enforce our Terms of Service.
- In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that process.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Maintain security and authentication
- Analyze usage of our Services
- Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.
6. Social Media and Third-Party Logins
Current Use:
At this time, you cannot register or log in to the Services using third-party accounts (such as Google or Facebook). You may choose to share social media links in your profile, but this is optional and under your control. We do not request or store your social media login credentials.
Future Use:
If third-party login options are added in the future:
- We will only access the limited information required for login (such as your name, email, or profile picture).
- We will never post to or control your social accounts.
- Your relationship with those providers will be governed by their terms and privacy policies.
7. Data Retention
We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion of your data at any time by contacting us.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
9. International Users
Our Services are hosted in Canada and the United States. By using our Services, you consent to the transfer and processing of your information in these countries, even if your local laws differ.
10. Your Rights
Depending on your location, you may have rights under data protection laws, including:
- The right to access, correct, or delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, contact us at [email protected].
11. Children’s Privacy
The Services are not intended for anyone under 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent version. Significant changes will be communicated by email or through the Services.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
Email: [email protected]